Over the past few days, I have had consistently excellent service from Emily (last initial not known) who is part of the restaurant team serving breakfast. She's engaging, knowledgeable and personable, providing exemplary service. When I went for breakfast at 6am, the restaurant had yet to open (6.30am), but she took me to the bar area and poured me coffee whilst I waited. We chatted about the hotel, the area and made me feel at home there. As a frequent traveller, both domestically and internationally, I appreciate excellent service when I receive it and wanted to acknowledge her contribution.
Greetings spbutterworth, On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.