I only got one card, but called and had several sent so I can keep one at work, home, car, etc. Previous had one with a nice beach scene on it, and said expiration "lifetime" in small letters. The new one is light gray as someone else mentioned, and says "Lifetime" predominately displayed under Platinum at the top.
SO, recently received the "Lifetime"gray card in the mail. Have traveled and stayed in 12 Marriott properties since January and my loyalty and considerable investment with Marriott has been rewarded and acknowledged in the following manner:
Yes....that was the long deafening sound of silence...no thanks or special greeting from any staff member. No upgrade . No free breakfast or heck, even a free cup ofcoffee. NOTHING
YEs, having achieved the top tier status with Marriott is all well and good, but Imust admit that I feel more love and gratitude from both Starwood and Hyatt who each comped me their highest status this next year and I haven't even stayed in one of their properties yet.
Overall, I am pretty satisfied with Marriott. Maybe I am just getting lucky, but since I became a Marriott Platinum Lifetime Member (I think way back in around (2005-2006), when I received the Lifetime packet in the mail (I had never heard about it back then and was very happily surprised), I have almost always been upgraded, treated with great respect in all of the phone number departments, and gotten a lot out of the program in general for my loyalty, and for doing something I do and love anyway, travel. Last week I stopped in the Columbus, OH Renaissance, and when I called Plat Reservations, the agent even called the property in advance and blocked me an upgrade over the phone while I was on hold, even though I was about 2 hours away from destination. I was happy as usual, and this is just a small part of the things that I appreciate. I would really like to see the EEO's reinstated really be happy, especially since the Platinum point bonus was enhanced to 50%. I did not get this type of treatment in some of the other hotel chains when I got to the top tier. It is not that I am simply easy to please, I guess I just appreciate anything special in today's turbulent economical climate, and I am still very loyal to Marriott and their program.
I guess I have been lucky with my upgrades. As I posted sometime before, I guess it all starts here:
"First thing I do is when booking on the phone with Marriott Platinum Reservations is to request an upgrade. The hotel will see your request, although it does not appear on your reservations that you have done so. The hotel will see it, and in my estimate, more than 50% of the time my room is already "preblocked" for me upon arrival, with an upgraded room number already assigned to me. This has been uniform for me at Marriott hotels/properties for years. I was wondering what other members do to increase their chances of getting an upgrade? I did not realize it was a problem for so many members, and thought perhaps individuals could share their "helpful hints" here. Everybody have a good day/evening! "
Best upgrade wishes to you and everyone else. Another trick I have is to always find out the property GM's name, if not to actually meet him. I then will sometimes ask for the GM when I call, and see about negotiating rates, which they are often receptive to if you present the right angle. Examples would be "I am getting in late the first evening, leaving early the last night, live close by, the place up the street is offering this rate, etc." It is surprising the power that they have to adjust rates to fill a vacant room, and especially after they punch in your Rewards number and get a look at your Platinum status. Sucess about 75% of the time! Will update more as I get a chance!
I agree! It always "pays" to be nice. I usually try that route anyway as I guess it is (hopefully!) part of my personality. The glass is always half-full, ya know? LOL! I will go out of my way to mention when things are nice, not only when bad. I think having an optimistic view, as well as a little experience, leads to my good success rate in terms of upgrades!
The most amazing thing is that we sometimes forget that interpersonal communications are the bedrock of humanity. I find the thumbs flying texters to be missing the whole point-- so I have not joined them. People we come in contact with deserve our respect and should reciprocate.
I agree with you 100%. I rarely text as I tried for awhile, and got tired of playing with my whole phone issue, grabbing the phone and going into it just to get a response of "K". Then other times, I start a text conversation with somebody, and in the end it is just a "why don't I call you instead" text, which just wasted all the text effort, in essence.
Thanks for mentioning these two steakhouses!
I really like the independent steak houses (Except Smith & Wollensky's, which I enjoy!). Have not been to the two you suggested, but will try them.
Your comment on the Columbus, Renaissance is right on! Enjoyed that whole set-up and it's proximity to the The Convention Center.