1 Reply Latest reply: Mar 12, 2012 5:46 PM by NathalieF RSS

Reservations

westof30 Platinum
Currently Being Moderated

I make reservations for 3 (two co-workers and myself) for ever stay required for work.  I also pay for these stays for all as well.  In the past on Marriott's reservation website they would keep these three as one and under one reservation number but three rooms reserved.  Weeks ago Marriott change, and once I make the reservations the automatically break them up into there different reservation numbers.  It just easier for me to make and control  @all three then have the other two make their own reservations.

 

Now my issue:

1) If I need to change these reservations, I must do all three separately.

2) I get three separate emails from Marriott reminding me of my next upcoming reservations

3) If at checkin (and this happens too often) they cannot find my reservation, I now must keep track of three reservation numbers not just one.

 

Am I the only one here the prefers the old method?  Does everyone else (or most) like separated reservation numbers.

 

Wishing Marriott would change it back

 

 

NathalieF

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Reservations
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated

    Greetings westof30 - did you happen to make a change to the reservations in question? Unfortunately multiple reservations will be separated if there are adjustments, but otherwise you shouldn't have any problems. I hope this helps. Let us know if we can help with anything else.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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