9 Replies Latest reply: Mar 6, 2012 8:36 PM by anadyr RSS

It began on the Elevator in Plantation Florida

Alumni Steward Platinum 8 Reviews
Currently Being Moderated

When I met both the GM and Director of Operations of the Renaissance Plantation, Fort Lauderdale.

 

Both gentlemen to the core, very approachable, extremely willing to be helpful, to take all the time in the world.  The Director of Operations sat with us for an hour to discuss our feeling about hotels, Marriott and Renaissance.

 

Our suite is truly DSCN9947.JPGamazing, and the staff amazing beyond that.  The bartender is a former Broadway performer (Anita in West Side Story and others) and a joy to talk with.  Concierges actually do their jobs with a smile  A minor TV issue fixed in a jiffy and a bottle of Chardonnay as a gift for the minor inconvenience. This place sparkles with genuinely service-oriented Ambassadors--the term for Associates at the Renaissance.DSCN9941.JPG

 

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(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Plantation , Florida, USA
  • Re: It began on the Elevator in Plantation Florida
    jasper100 Alumni Steward Platinum 10 Reviews
    Currently Being Moderated

    Only a trendsetter gets this kind of service and suite upgrades.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: It began on the Elevator in Plantation Florida
      Alumni Steward Platinum 8 Reviews
      Currently Being Moderated

      I have not even mentioned the freebies that we're getting.  I turned the Rolex down since I have one already

       

      But this is treatment worthy of a trendsetter, soon to be a Jedi, for sure

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: It began on the Elevator in Plantation Florida
    nuhusker Platinum 2 Reviews
    Currently Being Moderated

    That's great service, steppingstones.  I like that all their staff are Ambassadors.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: It began on the Elevator in Plantation Florida
    tef6178 Platinum 8 Reviews
    Currently Being Moderated

    SS:

     

    Nice! Enjoy it while you have it!

     

    And, yes, I think we all would like to see the Marriott service everywhere mirror what you have!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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