2 Replies Latest reply: Mar 4, 2012 12:44 PM by NathalieF RSS

Free night certificate useage

ggoodwin75156 Silver
Currently Being Moderated

FrHow do I use a free night certificate and does this reduce my point balance?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Free night certificate useage
    jasper100 Alumni Steward Platinum 10 Reviews
    Currently Being Moderated

    No, it does not reduce your point balance..Just call up customer service to book your free night. Be sure to tell them that you are using a free night certificate.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Free night certificate useage
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated

    You may check for rewards redemption availability by accessing MarriottRewards.com.  Log into your account online by entering your Marriott Rewards account number, or the e-mail address on file, and your password.  Please look for the heading "DISCOVER" and click on "Find a Hotel."  Complete the information and be sure to select "Use Marriott Rewards points."  Please click on the red "Find" button.

     

    All available hotels will be listed, along with their category number, the paid rate and the number of points required, under the column "Reward Type."  As your promotional free night certificate is valid at hotel categories one through four (xx five), be sure to limit your selection to hotels in this category range.  Please click on the red "Select" button to proceed.

     

    You have reached Step 1 "Choose dates, room and rates."  Please make your selection from the choices provided under the tab labeled "Redeem Points."  Please confirm your room preferences and click on the red "Continue" button to proceed.

     

    You have reached Step 2 "Enter guest information."  The first option under "Credit Card information" is labeled "Select e-certificate(s) for your reservation."  Your unused promotional certificate will be listed.  Select the box to apply it toward your reservation and proceed through the remaining steps.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)