I appreciate the jester of Happy Birthday e-mail I just received from Marriott, but I really question why would you (Marriott) send out an "Elite night credit" to a person(s) (as outlined in the email in order to be one step closer to upgrading or maintaining your membership status) that is already a Lifetime Platinum member?
Why/how will the Elite night credit benefit any Platinum Members?
A better and more appropriate Birthday gift for a Platinum Lifetime members would be a possible complementary one free weekend stay, or free dinner, or purchase weekend night and second weekend night is free, deposit number of Marriot points (with example; customer age x 100 points), etc. I strongly believe that it would more appropriate vs. sending a frustrating auto-generated e-mail.
I just hope that Mr. Bill Marriot for his 80th birthday did not receive the same auto-generated e-mail for his “Birthday” for one Elite night credit stay; because I know that would not have been a fun at all.
Ajay - Have you already resolved this? Did you receive the email for an Elite night credit? To receive the credit, your Marriott Rewards account must be opted-in to receive emails and your birthday must already be part of your Marriott Rewards account on your birthday. FYI - Your birthday will not currently appear within your Marriott Rewards account if you've already added it. Re: Birthday Gift from Marriott
A little information or clarification, at least from my experience. My birthday has been on my account since the 1990's and I have been opted 'in' for e-mails forever. I was not sure if my birthday was on my account so I called. They confirmed it was. I asked if I was registered (or signed up, what ever the proper lingo is) for the Rewards Birthday promo that began last Sept or so. I was told that I was not signed up but that he would be glad to do it for me.....and did.
My guess would be that a call to customer service might be necessary in some cases to complete the birthday promo registration.