I have tried searching for some current information on this but have come up blank. All (old) posts on this topic say the R-C does not award Marriott points for stays but my husband and I recently stayed at one and he says his account was credited the points. I am going to be travelling in the near future and I'm weighing my options. Does anyone know the answers to the following questions:
Thank you to anyone who can offer any insight into this.
here you go:
1. yes, the Ritz does honor Marriott Rewards points. you can both urn Marriott points and use Marriott points for free stays.
2. no, it does not appear to me that the Ritz gives upgrades to Marriott Platinum Elites.
3. no, the Ritz does not provide Club floor access to Platinum Elites as a benefit. Club floor access can be bought for a certain amount per day.
4.no, i do not believe you can upgrade to Club level using Marriott points.
5.regarding which program you choose to belong to, I am not sure of the answer. I think the answer lies in which property you will be staying at most often, but I could be wrong on that. Personally, I stay at the Ritz 5-6 times a yearn but keep my loyalty program at Marriott.
Hoe this helps.
Thanks shoeman1000, you can also review The Ritz-Carlton Rewards program and benefits at http://www.ritzcarlton.com/en/Rewards/Default.htm
I'm sorry, but I'm having a little trouble understanding these posts, forgive me, I'm kinda new at this!
I have both a Marriott and a Ritz Carlton account with the same account number. I am a lifetime Platinum member with membership cards from both programs. Whenever I attempt to check my Marriott account online, I am directed to the Ritz Carlton site, and that's the reason that I don't believe they are separate programs.
However recently, I did notice that the Ritz Carlton program is running a similar promotion to the Marriott Spring Mega Bonus promotion, but only for Ritz Carlton properties Tier 1-3.
Does anyone know......are these separate programs, or simply the same program with additional benefits for members that stay @ Ritz Carlton properties?
I do receive upgrades at Ritz Carlton propeties, but they are relatively minor (higher floor, little larger than standard room, etc.) and are property specific,. Also, they never include access to the club level, which is a major reason that I don't stay more than 5-6 times per year.
Unless the rules have just changed, you can only be a Rewards Member at one or the other. You just will have your Elite Status honored at either, and accure points to the program that you belong to, no matter which chain you stay at. Membership services can help you determine which one you really have, which in your case it sounds like the Ritz Carlton. There is supposedly no advantage in one or the other, and they recommend you belong to the one you will use the most. If you want to change to the other Rewards program, membership services is supposed to be able to help you with that.
You would think that, but that's not been my experience. I'm still waiting for my Platinum Premier packet from last year which I haven't received despite numerous phone calls and attempts to resend the documentation. I'm still waiting for the packet to arrive 10 months later! I think the Easter Bunny stole it from my mailbox!
I'm not holding my breath and waiting for this year's packet! Lol!
I think I'm just the red-headed step child of the group! But as long as I get the "benefits" I don't complain, and typically the hotels that I stay at all know by name, are aware of my PP status and understand the "benefits" of the program. Thanks for the heads-up! It might be worth a few more phone calls to resolve the problem.
Everyone, Thanks for the help! As it turns out, my account was the red-headed stepchild of the group. I obtained my LPE status a few months before the Ritz Carlton program was established with Marriott, and when the Ritz Carlton program was implemented I was transferred into the Ritz program. The good news is that I have one of the only Ritz Carlton Lifetime Platinum Cards ever issued! I feel so special, and it's not because I went to school on the little bus! LOL!