8 Replies Latest reply: Feb 27, 2012 5:18 PM by eb5147 RSS

Asheville, NC Renaissance

newhiltonmembr Platinum 3 Reviews
Currently Being Moderated

I spent President's weekend looking around Asheville, NC as a possible retirement location for me.  Not looking at retiring anywhere in the near future, but thought that I might look for a place that I'd want to buy now or in the somewhat close future.  Seems that Asheville hasn't been affected by the housing issues that the rest of the country has been... looking at condos downtown found some very, very steep prices for a 2 bedroom/2 bath!  Going outside of downtown, brings it down quite a bit...but that's not what I'm looking for.  Will need to continue my search.

 

Anyway, we stayed at the Ren... no upgrade even with request, recognized as a Plat but no coupons for anything.... CL was closed due to lobby renovation.  Received no breakfast coupons (except for Monday), no drink/appetizer coupons, no nothing!  They closed the CL and moved the bar/dining room there during their renovations.  The lobby was a dirty, dusty plank wood mess... I have never seen a check in desk so primative!

 

We had no access to internet either to print boarding passses.   Which I will get to later.

 

MRI Gift Request was for the 1/2 bottle of wine and the cheese platter.  What a joke...  checked in early noon and requested that it be delivered around 5pm... got back to the room around 6pm and it was not there.  Called for delivery... got 2 glasses of wine and 1/2 of a very small round of brie with a small box of water crackers.  Not anything near to the wine and cheese gifts that I've received at other properties.    How very sad that I have to compare one property's "gift" to another's.  Shouldn't they amount to the same, even recognizing regional differences?

 

 

Room was clean but very small for a 2 Queen bed.  Bathroom was very old and very small.  Toiletries were ok but no bath gel.

 

We were 2 people sleeping in 2 different beds.  However, only 1 bed was turned down each night and chocolate was only left on that bed each night.  It was quite obvious that there were two people staying there in two different beds...

 

And, there was no 'Do Not Disturb' sign on the door.  I had to call to request one be delivered.  However, after an hour, I didn't have anyone deliver one.... finally, after a couple of hours and checking, I found one on the outside door... and it wasn't pointed to the Do Not Disturb side.

 

The CL is closed while the lobby is being renovated.  So there is no where to access a computer.  While talking with one associate at the front desk and inquiring as to how we could print boarding passes, he said " I will check into it and call you in your room."  Never heard anything from him!  Later, while at the front desk trying to settle my bill with my gift cards, I overheard a man asking that the front desk not only print his boarding passes but get his seat assignment changes!  Hearing that, I asked if we could check in/print boarding passes and were told "Of course!"   We were lead to the back office, did our stuff, and came back to the front desk and the guy that didn't call our room looked a bit embarrassed but didn't say a word.

 

Big shout out to Chef Jesse...he was great!  Didn't eat in the restaurant but he was at the front desk when we spoke to a few of the employees there.  Mentioned that I was interested in checking Asheville as a retirement option and he was just so full of information!  Great guy, great information!  Thanks, Jesse!

 

Some restaurants we ate at were:

 

Bistro 1896:  in Pack Square, it was great!  Split the apple/pear/walnut/gorgonzola/etc. salad and their great BLT for lunch!

 

Fiore's ristorante Toscana - wonderful dinner!!!

 

Luella's BBQ - you must, must, must go here for lunch!

 

Bouchon - very busy, very nice.  Enjoyed our appetizer, one enjoyed the duck, I found the Bouchon steak tough.

 

Corner Kitchen  - fabulous!  Make a reservation!  Sunday brunch and mimosas!!!

 

Vincenzo's - great music, good food, great atmosphere, close to the Ren

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Asheboro, North Carolina, USA
  • Re: Asheville, NC Renaissance
    jasper100 Alumni Steward Platinum 10 Reviews
    Currently Being Moderated

    Sound like another Marriott where training is needed.  I keep hoping that the Marriott turns around its attitute towards their most loyal guests, but It looks like that is not going to happen anytime soon...What a shame!!!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Asheville, NC Renaissance
    tryt53 Alumni Steward Platinum 5 Reviews
    Currently Being Moderated

    Doesn't sound like you were treated too well, for an Elite member at any level!  Glad to hear you had at least a good experience with CHef Jesse. Something like that always helps take the sting off a little.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Asheville, NC Renaissance
    eb5147 Alumni Steward Platinum 7 Reviews
    Currently Being Moderated

    If you're down that way again, you might ck. out Spartanburg, SC Ren.  They often have bonus pts. for that location.  There wasn't a CL there even when we stayed a few years ago.  But Spartanburg is in the foothills of the Blue Ridge Mtns. and is quite nice, as is Greenville, SC.  Housing prices might be better there, too, as well as taxes for sr. citizens.

     

    If in Asheville again, ck. out the farmer's market.  They had a big array of cheeses even.  And did you see the McDonald's in Asheville that has been shown on fabulous fast food programs on PBS?  Chandeliers, fire place, and a piano if I remember correctly.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Asheville, NC Renaissance
      newhiltonmembr Platinum 3 Reviews
      Currently Being Moderated

      Thanks for the tip on Spartanburg and Greenville!  Not yet a Sr. Citizen... have at least 8 years before I retire!  :-)

       

      I did see the McDonalds.  It is across the street from the Grand Bohemian hotel in Biltmore Village.  Didn't go in so didn't see the piano, etc.  But had to google it after you mentioned it!  Not your standard Mickey Dee's for sure! 

       

      http://www.yelp.com/biz_photos/UT1WIyipxzpqgFNXe-mNwA?select=YSl2A6N0MftNDBSi3oh0dQ

       

      Didn't have time to get to the Farmer's Market but Chef Jesse did recommend it also!  Thanks!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Asheville, NC Renaissance
        eb5147 Alumni Steward Platinum 7 Reviews
        Currently Being Moderated
            

         

        Thanks for the link.  Those were impressive pictures.  :-)

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Asheville, NC Renaissance
    tef6178 Platinum 8 Reviews
    Currently Being Moderated

    Sorry to hear about the experience at this location. I guess it's still an ongoing issue regarding training and service with Marriott.

     

    What other areas are you contemplating as a possible retirement location?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Asheville, NC Renaissance
    randomname Platinum 7 Reviews
    Currently Being Moderated

    I've never stayed there but have attended several events at the hotel.  Never could understand why it was a Ren ... just doesn't appear to be that level of facility.  And they often opt out of Marriott specials and are pretty high priced for that part of the country.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Asheville, NC Renaissance
    jerrycoin Alumni Steward Platinum 60 Reviews
    Currently Being Moderated

    Ate at Corner Kitchen and Vincenzo's, and agree with you!

     

    They both were very enjoyable.  I have stayed at the Ren. and did enjoy it, and likewise stayed at the RI, which is closer to Corner Kitchen, and it was great.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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