Just returned from a wonderful stay at the Renaissance NY Hotel 57 in New York City. It was a terrific experience in every way. Elizabeth B., Guest Services, was especially welcoming and helpful, together with the rest of the staff. The hotel is conveniently located on 57th Street and Lexington Avenue near the best shopping, restaurants and activities in NYC.
It is operated like the best boutique hotel, with furnishings and decor to match. The restaurant Opia on premises even has a jazz combo at night. As they weren't serving breakfast in the Executive Lounge on weekends, they gave us complimentary vouchers for full breakfast in the restaurant! Unexpected and a A++ touch.
This will definitely be our go-to hotel whenever we are in Manhattan, usually 2-3 times per year.
Message was edited by: communitymanager
Excellent - thanks so much for sharing your experience! This would make a great review for the property which is part of our pilot of ratings and reviews.
Here is some information about the pilot with links to related FAQ's, https://www.rewards-insiders.marriott.com/blogs/community-managers-corner/2011/12/09/its-ratings-reviews-friday
And you can create a rating and review for the Renaissance New York Hotel 57 at https://www.rewards-insiders.marriott.com/docs/DOC-1274
Greetings kroyen, On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.
Thank you for helping to acknowledge associates and outstanding service! As a result of your nomination, this associate has been selected to receive the Marriott Spirit to Serve award. Associates are honored to they exemplify the values instilled by JW Marriott, and it means more knowing the recognition came from you, our valued guest.