1 Reply Latest reply: Jan 26, 2012 11:47 AM by NathalieF RSS

In the Spirt of Serving, Harold takes care!

max919 Gold
Currently Being Moderated

For years and years Harold M. has been supervising shifts at the Casino. It’s a demanding busy job, that he makes into a pleasant experience for all guests and staff.  Each time I arrive for a visit I get a huge hug/welcome back, and during my frequent visits  he always takes a moment to stop by and see how I’m doing.  This year I had some elderly members of my family with me, and he went above and beyond to be sure that all the casino staff were watching out for them, so they would not overextend themselves, or get in any kind of trouble. When he found my 86 year old step-dad aimlessly wandering the casino, he personally led him back to where I was sitting, and this was on a very very very busy night. I’m glad that he is there taking care of us, even while we lose our money gambling <LOL>.  His positive attitude, and great spirit make the loss seem like a donation!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Palm Beach, Aruba Marriott Hotels & Resorts Aruba Marriott Resort & Stellaris Casino
  • Re: In the Spirt of Serving, Harold takes care!
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated

    Greetings again max919, thanks for sharing! On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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