Jerry T, the long time Sushi chef at Ketsu, Serves the Spirt! I’ve been visiting this Sushi bar at the Marriott for years and years, the only time that I had cause for concern was the year the Hotel Lobby was renovated, and Ketsu was closed. Though I did find Jerry working in Champions, and went over to say Hello. This year I had family with me, who also remembered him from years ago, and he made us some amazing Sushi platters-or Chirashi. One night my family went for Sushi, and I did not join, as I was not feeling well. To my surprise, he gave them a platter to bring back for me-knowing exactly what I liked! No matter how busy he is, he always greets me, and makes me feel special, the food he creates is a gift from his heart, and is visually appealing and always fabulous. See an example in the attached picture from 2009. (BTW- I’ve had a picture of him on my Smart phone for years, and always brag that he is my personal Sushi chef in my home-away-from-home in Aruba. One year, while visiting Aruba, I had Sushi for dinner at Ketsu 12 of our 13 nights on the Island. Though most visits, I only manage to have Sushi for 80% of our dinners.)
Greetings max919, On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.