1 Reply Latest reply: Jan 18, 2012 11:37 AM by NathalieF RSS

Acknowledge Monika V at the Glenpointe Marriott

tammi Platinum
Currently Being Moderated

I would like to Nominate Monika V at the Glenpointe Marriott in Teaneck NJ for outstanding service. I am a platinum member and am one of the top staying guests at the Glenpointe. Monika always goes the extra mile to make my stay wonderful. SHe knows my name and has my key ready for me when I arrive every other week when I am there. She has printed items out for me that I needed and she recently mailed some clothes that I needed from a bag that I leave in the Bellman's room. She had to go through my bag to find the 2 items that I needed. She switched rooms for me the other day when I was there as they were doing construction at the hotel and I needed to sleep during the day. If my heater was broken in my room she has comped a movie for me. She has a very calming manner and nice voice. She has gone out of her way to email me missing invoices for me. She even has gone out of her way to get us in when the hotel is oversold with my platinum override. She has made several dinner reservations for me as well. Please acknowledge her for her outstanding service.

Sincerely,

Tammi

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Teaneck, New Jersey, USA Marriott Hotels & Resorts Teaneck Marriott at Glenpointe
  • Re: Acknowledge Monika V at the Glenpointe Marriott
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated

    Greetings tammi, On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...