1 Reply Latest reply: Jan 18, 2012 10:29 AM by NathalieF RSS

Srta. Mayte G. made sure we were happy and helped with orientation to Madrid

artisttraveler Gold 17 Reviews
Currently Being Moderated

Our first trip to Madrid, we stayed at the AC Carlton.  We were handled very graciously and competently at the front desk by Srta. Mayte G. She made sure we were happy and helped with orientation to Madrid. We were so grateful for her help, we gave her flowers and commended her to her General Manager.  Her English is very, very good which helped us - she gave all the directions we needed, what to see, where to shop, how to get around. Plus we encountered her on the street after work and with her big smile, asked how our sightseeing was going. It's because of gracious, helpful associates like Mayte that we are loyal Marriott customers.

 

Community Manager - pls note that the hotel tags have not been updated to include AC Hotels

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Srta. Mayte G. made sure we were happy and helped with orientation to Madrid
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated

    Greetings artistraveler, On behalf of behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate a Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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