2 Replies Latest reply: Jan 10, 2012 6:38 PM by anadyr RSS

"Great by Choice"

Alumni Steward Platinum 8 Reviews
Currently Being Moderated

Just finished reading the book of the same  name.  Great read and highly recommended.

 

Though Marriott is not mentioned in the book, the rules of making a company great apply,  In a service industry customers notice little things, which can become bigger things, and eventually drive them to a competitor.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: "Great by Choice"
    jerrycoin Alumni Steward Platinum 60 Reviews
    Currently Being Moderated

    SS,

     

    Had not heard of this book, but am close to a shopping center and will pick it up. 

     

    Thanks.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: "Great by Choice"
      Alumni Steward Platinum 8 Reviews
      Currently Being Moderated

      You'll enjoy it Jerry

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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