Well the new year has begun and my first check-in experience is as always interesting, and at times funny:
Me: I have a reservation (insert my name here)
Associate: Hi, see that you're here for 14 nights, and I just need a credit card for incidentals. (wow, a free room even though I am paying for the room and not using points!)
Me: OK, here's the card--I hand it over.
Associate: Oh yeah, I need to see your ID, no wait, it says "do not ask for ID" on your reservation. No ID then.
Looking at my wife and I Associate says: How many keys? How many vehicle passes? (two would be my guess for keys, one for autos)
Associate: Thanks, your room is ready, bye.
So what is wrong with this?
It was that kind of day, since at In'N'Out Burger en route to the hotel the worker asked after I ordered two milkshakes, "would you like onions with that?" We both laughed
Marriott Vacation Club has been spun off from Marriott, so I won't be surprised if we see a decline in recognition at MVC locations in the future. I have already noticed that many adjacent Marriott resorts have cut their amenities for MVC guests. At least you can enjoy a great breakfast at a reasonable price (and a glass of wine later) on your balcony overlooking wonderful scenery. Enjoy your 2 weeks.
Most likely true. I did notice that the renovations are underway here, and that several buildings are done or partiallty so, and gotta tell you it is a strange looking, high tech kind of redo--not my cup of tea for sure. But then I am not everybody.
couple other notifications about service:
Weather in the desert is perfect so all is good.
I wonder if they figure that offering you the 500 points implies recognition since they only give that to Platinum Elites? I don't think that is as good as something like them saying that they see you are a Platinum, Lifetime Platinum, or Platinum Premier member and then offering you your choice of arrival gifts.