Why aren't Rewards points given for more than 3 room in the same stay? I recently paid for 5 rooms at the Anaheim Marriott; all reserved and paid for under my Rewards account. It makes little sense to me why I didn't receive points for two of the rooms. Also, I only received arrival gift points for one of the rooms. No logic here, either.
Greetings geroberts, I hope you enjoyed your stay!
I hear what you're saying about earning points for more than three rooms, but as you said, Marriott Rewards points are earned for the member's room and up to two additional rooms. Here are the terms with details. And as the Marriott Rewards member, you'll receive the arrival gift points for your room in lieu of your arrival gift at all participating Marriott hotel brands.
Marriott Rewards is intended to reward an individual for his or her loyalty to Marriott. As such we do not allow member numbers to be shared, benefits to be transferred nor do we reward member's spouses when they travel without the member. It is really about our relationship with you, the member. From an earning perepsective we cap the number of rooms at 3 because above 3 rooms, the reservations is considered a group and then subject to the earning rules of our Rewards Events program (which requires 10 or more rooms to qualify for earning at 3pts per $).
I realize this might not be the answer you were looking for but hopefully it sheds some light on our philosophies and policies.
Apologies shoeman, but Andy and I are trying to answer and close out unanswered questions and so that is showing as the recent activity even though some of them are old. We had gotten away from staying on top of unanswered questions so now we're playing catch-up but it's important to us that we make sure everyone has a resolution to their question. It's only manageable moving forward if we close out a lot of questions which actually have been answered.