0 Replies Latest reply: Jun 7, 2012 7:35 PM by NathalieF RSS

I came across an error or a bug with this site, what should I do?

NathalieF Community Manager Marriott Associate
Currently Being Moderated

If you encounter an error message or some unexpected behavior, we'd like to hear about it! We're actively monitoring the site and its features but your information is critical to a quick resolution for errors or bugs.


Please send as many of the following details as possible in a direct message to the NathalieF:

  • The exact URL of the post, thread or message where you encounters the error
  • Date and time of the error
  • What were you doing before you encountered the error?
  • What was the error message?
  • What did you do after you saw the error?
  • What was the final result and what is the expected behavior?


All of this information helps us replicate the issue so we can then troubleshoot exactly when, where and why a problem occurs. Thanks for your help!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)