We spent 5 nights using points (120,000 points for 5 nights) at this beautiful resort. We made our reservation in June for a November stay and at that time there was a promotion available which provided an upgrade to an ocean view room. I was contacted by email several times prior to our stay to confirm various requests. We were awarded 500 bonus points when we chose the 500 point arrival gift. Our upgraded room overlooked the Serenity Pool (an adult only pool where cell phones were prohibited). Our guest room was large enough to accomodate a sleeper sofa, coffee table, chair, and desk/chair.
The balcony was large enough for 2 chairs and a table.
The bathroom was large with the toilet and shower in a separate room. The amenities were refreshed every day.
The resort activity passport fee of $30+tax included self-parking, phone calls, free welcome drinks, 20% discount in the Mala Wailea Restaurant, and other discounts. Reward members received an offer for the breakfast buffet for $18 (a 30% savings) and a 3-course Prix Fixe Dinner Special for $32 (a 25% discount). We ate the breakfast buffet one morning and enjoyed the beautiful view in addition to delicious breakfast offerings. My husband had the "world's best" kobe beef cheese burger at the Mala Wailea while I enjoyed a grilled mahi mahi sandwich. We particularly enjoyed the chips and salsa they provided prior to the meal. We also enjoyed a happy hour special on Maui onion rings at the poolside bar. We saw one couple enjoying a Cabana Candlelight Dinner at the Serenity Pool (which starts at $500), a very romantic location.
The Shops at Wailea is a short walk, just past the parking garage. Lots of shops, restaurants, and an ABC store are located there. We also enjoyed appetizers at the Monkeypod Kitchen, a few blocks from the hotel. We had breakfast 2 times at Moose McGuillicuddy's in Kihei. Self-serve yogurt/toppings was available at Tutti Fruitti.
We took a whale search (not a watch) and actually saw several whales; however, they were not breaching. Later in the whale viewing season, they call the water around Maui "Whale Soup". February seems to be the prime whale watching time. They started guaranteed sighting a few days after we took our trip.
We decided to take a tour rather than driving The Road to Hana ourselves. We made our reservation through the hotel activity desk. We chose Valley Isle Excursions, but there are several companies available. My husband, who would have been our driver, definitely thought we got a good deal. Our tour not only took us to Hana, but also around the southern tip of Maui which is off limits to most rental cars. A continental breakfast, lunch, and beverages throughout the day are provided. We made numerous stops for sight seeing. We were picked up at the hotel at 6:50 A.M. and were returned about 11 hours later.