This is a SERIOUS WARNING to anyone thinking of hiring a Hertz car with reward points in the US. Read the small print - you must return the car to the pick-up point - drop-off at a different location is not allowed. And you cannot use extra points (or even money) to cover this. I hadnt noticed this rule, and it cost me $1500 dollars to hire the car we had reserved. Not a good start to our 2-week holiday in the US.
wow yeah that's pretty horrible. I have not yet used miles for a rental car but was planning on it when heading overseas since my National free days dont work outside of the US. Definitely need to check the fine print. Maybe you can exchange the miles you were going to use for something else?