I stayed at the JW Marriott resort in San Antonio. It is a wonderful hotel. However, it does not have a concierge. Was the hotel suppose to offer me a free breakfast because it did not have a concierge?
Free breakfast is offered to Platinum and Gold Elite members Monday thru Friday. IF the hotel does not have a Concierge Lounge, you can get breakfast in the restaurant by showing your Elite card (Platinum or Gold) and your room key. For reference, go to: http://www.marriott.com/rewards/terms/elite.mi Scroll down to 'Additional Platinum and Gold Membership Benefits'. See Item #4. Breakfast for free IS NOT offered at Resort locations. Hope this helps.