I have booked a two night stay using Reward points with the intention of accompanying my daughter and her husband. I cannot now attend and would like my daughter to use the room. Can I change the name so that she may check in?
I suggest you make a reservation as you normally do --- then call the Platinum desk and request that your daughter's name be added (in addition to your name) to the reservation. I have done this several times over the years under similar circumsatnces.