I have an 'Unused Certificate' for 'Visa free night category 1-4 hotels' that expires in November 2011. I would like to use this soon, but I am not clear on how to redeem the certificate. (I have contacted Marriott customer service, but no response after 24 hours).
Marriott Customer Service did finally respond. I thank them for the detailed instructions. I have not given it a try yet, but I do find the procedure less than intuitive. As long as it works. Thanks again Marriott Customer Service.
I've used several of of these certificates and never had a problem. When I make a reservation on line using points, the certificate is the default option. I've got to believe if it's easy for me, it can't be too tough.