2 Replies Latest reply: Apr 14, 2011 8:46 PM by NathalieF RSS

Do points expire?  How soon do I need to redeem my points?

loliver Member
Currently Being Moderated

Do points expire? How soon do I need to redeem my points?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • A: Do points expire?  How soon do I need to redeem my points?
    dolphx Platinum
    Currently Being Moderated
    The Marriott Rewards Terms and Conditions (under Marriott Rewards 101) webpage reads: 8.A Membership Account may be closed at the Company's discretion if no Points or Miles are accrued during a 24-month period. All Points in the Membership Account will be forfeited at that time. Information available at: https://www.marriott.com/rewards/terms/default.mi

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • A: Do points expire?  How soon do I need to redeem my points?
    NathalieF Community Manager Marriott Associate
    Currently Being Moderated
    While it is true that the Marriott Rewards program T&Cs currently state that accounts may be closed (and points expired) after an inactive period of 24 months, Marriott Rewards has never expired a member's points due to inactivity. If you have any specific concerns about your account, please contact Marriott Rewards Guest Services directly and they would be happy to assist you. The link for Guest Services contact info is: http://www.marriott.com/rewards/customer-support.mi

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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