I have a Gold Elite Card that expires on 02/12 but the internet says that I am a Silver Elite. How do I get this fixed? I am currently staying at a Marriot and they told me that I don't qualify for the Coneiege level or the bonus points because I was silver. I have this Gold card in my hand that says it expires on 02/12. How do I get this fixed so that the internet says I am gold ellite.