Can you please tell me how to find them? I swear I have not seen these certificates for almost a year?
When I click on my "promotional" offers, there are 150 exclusive offers for me, but I don't see the BOGO room or dinner.
Could it be that only some members get them?
I've had problems with the hotels only at Airport Ren., Atlanta, GA. I've decided I need to have them sign a statement that they got the certificate there. The Airport Ren. will usually put a bill under your door with both nights charged. I've even had trouble getting the 2nd meal deducted at this location only and then the waiter would go off and not return for a long time. This is the only location with problems even when they threw the coupon away, like at the Dallas Market Hall Ren.
And if a clerk at any other location tells you that the printout isn't needed, point out that it's not a reservation, but a coupon for a free night.
There is usually one set (free night and free meal) for Renaissance properties and one for J.W. Marriott, which includes the other full service Marriotts.