Will be using points for the first time in October in Vienna, Austria. I will be Plantinum by then. What is your opinion of the treatment of Rewards members in Europe vice the US? Will I get worse treatment because I am using points for my stay?
Same here, I found status was considered far more important in Europe. Actually each hotel I used my points at while over in Germany, Belgium, France and the UK I received fantastic upgrades as a platinum member. Cant wait to try it with my new PP status :D Have a great time on your trip!
Can also recommend a day trip from Vienna to Melk and it's breathtaking abbey! There is a train/boat combo ticket available. You take the train from Vienna to Melk and return to Krems by boat then switch to the train back to Vienna. But, you can also take the boat to Durnstein, an utterly charming medieval town, then train (or bike) to Krems to return to Vienna. And then there is St. Wolfgang, St. Gilgen, Hallstatt, etc.... all beautiful villages in the lake district! Have a wonderful trip!
I stayed in Vienna on points in May. I am a PP and was treated like royalty. I had a very large room and access to the lounge every day. Drinks are free, by the way. And when I checked out there were no surprises, just a "you owe us nothing more, Mr. istaytoomuch, please come back and see us again". And the transportation they had arranged for the six of us was ready to take us to the train station, for much less than two or three cabs would have cost.
In our experience, we were treated MUCH better in Europe than USA...fantastic upgrades(except for Marriott CE in Paris), and we have stayed in France, Belgium, Netherlands, England, Germany, Italy, Israel, and Egypt! The CL everywhere but London had free wine and beer, and most were opened on weekends. Have a great time!
I am a Platinum member as well; I used points a couple of years ago for a seven night stay at the Vienna Marriott Hotel (on Ringstrasse). The hotel offered me a room upgrade and the service was excellent. In addition, the location is wonderful (if you like to walk, everything in the downtown is within a twenty minute walk), but the hotel did need a makeover, which I understand is underway or completed (check with the hotel directly). I also strongly recommend if time permits to visit both Salzburg and Bad Gastein (a bit of a drive but absolutely wonderful). Lastly, I agree with many of the comments, the North American Marriott hotels could learn a lesson form their European counterparts; the service is generally better (in my experience exponentially better), the staff much more attentive and professional! I have stayed at 10 or 11 Marriott European properties and am leaving tomorrow for a Platinum reward stay at the Rome Marriott Grand Hotel Flora!