5 Replies Latest reply: Mar 4, 2013 9:12 PM by GemPrincess RSS

I'm a Platinum member. When I made reservation for 3 rooms with award nights, I was told all my guests can have access to the Executive Lounge. In KL Malaysia yes, but in Singapore we were very disappointed as my guests were denied access. Why?

aprilpearl Platinum 3 Reviews
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I'm a Platinum member. When I made reservation for 3 rooms with award nights, I was told all my guests can have access to the C-Lounge. In KL Malaysia yes, but in Singapore we were very disappointed as my guests were denied access. Why this different standard/ rule?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Kuala Lumpur, Malaysia
Singapore
Singapore, Singapore Marriott Hotels & Resorts Singapore Marriott Hotel

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