2 Replies Latest reply: Jun 15, 2011 3:08 PM by tef6178 RSS

On a recent Marriott stay we called to use points the day of arrival yet the points did not arrive at the front desk two days later by the time of check out.  Both my credit card and Marriott points were charged for the stay.  How can this happen?

jujube Silver
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On a recent Marriott stay we called to use points the day of arrival yet the points did not arrive at the front desk two days later by the time of check out. Both my credit card and Marriott points were charged for the stay. How can this happen?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Pittsburgh, Pennsylvania, USA

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