What will happen to my booking at the Bangkok Resort & Spa when it joins the Minor’s luxury hotel brand, Anantara Hotels, Resorts & Spas in November? I have a booking for December made through marriott.com but if the hotel leaves the Marriott group what will happen to my Elite benefits for this booking?
johnaalex, Thank you for your question regarding your reservation at the Bangkok Resort & Spa. When this hotel leaves the Marriott family and joins the new hotel company your reservation will still be honored. However, unfortunately Elite Marriott Rewards benefits are no long honored once a property is no longer a Marriott hotel. If you would like to still receive Elite benefits you would need to cancel your current reservation and re-book at a different Marriott hotel. I hope this helps clarify for you. Regards, Laura