Well, the Insider votes seem to be overwhelmingly opposed to or unhappy with to the new look of "my Account" page. Whether this gets any notice remains to be seen.
Anyone recall that day when Internet Browsers (Firefox among them) invented tabs and tabbed browsing, or Apple decided that the ribbon and bouncing icons was an excellent way to show a user all his or her programs at a glance?
These two are examples of a radical concept: creating a user-friendly Interface with data. Like that day in 1968 when Dr. Doug Englebart showed the wooden mouse and the concept of hypertext to an amazed San Francisco audience, heralding the GUI age we now live in.
Now it's time for Marriott to admit that they tried but need to try harder--when your customers complain you need to do something about it and make amends.