2 Replies Latest reply: Sep 18, 2011 5:32 AM by profchiara RSS

No Platinum Support on the Weekends

wchakrin Platinum
Currently Being Moderated

I cannot believe I cannot get Elite Service on the phone on a Saturday...Terrible

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Salt Lake City, Utah, USA
Connecticut, USA
  • Re: No Platinum Support on the Weekends
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    I got through to reservations on the weekend with a Platinum Elite person but as far as I know the SLC Platinum Marriott Rewards desk and center is closed at that time.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: No Platinum Support on the Weekends
    profchiara Alumni Steward Silver 3 Reviews
    Currently Being Moderated
    I agree that there should be phone access for elites during the weekends -- after all, that is when it will be most distressing if something goes wrong and no one can help you. ProfChiara

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)