0 Replies Latest reply: Sep 3, 2011 8:16 PM by stevep RSS

La Concha Renassance in San Juan PR

stevep Platinum
Currently Being Moderated

We stayed at the property in August 2011.  Unfortuantely Hurricane Irene hit at this time.   Unfortunatly, this property does not have a full generator and we had no power or hot water for almost 3 full days.  

This hotel did nothing proactively to make the stay more comfortable for the guests.  Many irate customers.

We later found out that the Marriott 2 blocks away and the Courtyard on the isalnd both had full generators and recovered easily when power was out in the city.

Would not stay at this property again.  They are clearly cutting corners. 

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