This is the first time I have ever got something like this from a Marriott Hotle! I hope the place is as nice as the message!
Dear Mr. Morgan,
You will be arriving shortly to stay with us and we are delighted to welcome you at the Renaissance Paris Arc de Triomphe, … "where hints of the exotic mix with the elegance of Paris"….,
In order to make your arrival experience unique, we would be very grateful if you could confirm the number of people in your party, as well as the time you schedule to arrive. We will try our outmost to have the room ready upon your check in at the hotel.
Our property is a contemporary design hotel that is expressive, yet functional. Designed by the renowned architect Christian de Portzamparc, it is located in the famous Wagram Avenue, our hotel is really near by the "Arc de Triomphe" and the mythical Champs Elysées Avenue.
The entire team of our Makassar Restaurant will be delighted to welcome you. Thanks to your very special Elite status, they will be more than pleased to offer you a full buffet breakfast on a complimentary basis.
Besides, during your stay indulge in delightful dining at the Makassar Lounge and Restaurant, serving contemporary French and Indonesian cuisine bringing together the casual elegance, the exotic accents and the Parisian Style. You will find attached the menu of our restaurant.
If you happen to stay with us over the weekend the entire team of our Makassar restaurant invites you to join our tasteful Sunday brunch, served from 12:30am until 3:30pm where you have the opportunity to discover our salted and sweet specialties.
Our Parisian Navigator Manager Mr. X. & his team will be pleased to assist you in preparing your stay prior to your arrival, and you can contact them directly email@example.com. Also they will be glad to assist you with your transportation to the hotel.
We are here to create a new experience, to produce an authentic revolution in the hotel industry, and we are very excited to have you coming to our new hotel.
We are looking forward to welcoming you at the Renaissance Paris Arc de Triomphe Hotel.
NAYA M. | GUEST EXPERIENCE AMBASSADOR
RENAISSANCE ARC DE TRIOMPHE| 39 Avenue de Wagram | Paris 75017
t: +33 (0)1 55 37 55 37 f: +33 (0)1 55 37 55 38
This communication contains information from Marriott International, Inc. that may be confidential. Except for personal use by the intended recipient, or as ex
This is a more detailed and personalized version of what I usually get in Europe as the "Virtual Concierge" about five days before my trip. It often suggests their restaurant, special requests, and information for early arrival. We had a discussion thread about VC a week or so ago, and while those of us who have gotten them regularly universally like it, it seems to be more common in Europe.
It sounds like you will have a great time.
Have a wonderful time!
I'd endorse all of ProfC's comments. Though the welcome you received is certainly more elaborate than most, in my experience it is the norm to receive something along these lines ahead of a stay.
This lack of consistency is puzzling - as is the variation in the tariff data displayed on individual hotel websites to which various US-based Insiders drew attention a week or so ago.
Perhaps the MR Insiders team could pursue this one a little further.
Meanwhile, Jerry - enjoy!
This place is VERY NICE!
I arranged with the Concierge to have us met as we got off the plane. Wow, they wisked us thru customs and got us directly to this "Artsy" place. You can see the Arc de Triomphe from the front of the hotel a short distance away.
The staff could not have been better upon arriving, Jennifer, was so professional and kind upon checking us in. Only small problem, the first room had no bathtub (Professor, take note!), they changed to an upgraded room with a tub, so all went well.
Will have some pictures later!
Other Paris threads to check
http://www.rewards-insiders.marriott.com/photoAlbums/1101 La Défense, Paris, France
SusanL (Renaissance Vendome)
Thanks & CDG to Renaissance Le Parc Trocadero (Renaissance Le Parc Trocadero)
Paris! "Never better!" (Arc d'Triomphe trip report)
Surprise (discussion on Paris sights & hotels)
Hotel and Metro in Paris (hotel airport transporation options)