I would like to see an enhancement to the My Account > Upcoming Rerservations that displays not only the upcoming and cancelled reservations, but completed reservations (perhaps the last 90 days) that would have a hyperlink to an electronic folio (PDF file, ideally) available for downloading. This would make it easier to create a "Missing Stay Request" especially if the eFolio was not delivered via e-mail. Additionally, if the history had the hotel name as a hyperlink (as it does for current/future reservations), one could easily rebook another stay without going through the whole booking and search process. Thought or ideas anyone?
I think several different posts are starting to come together -- that Marriott hotels worldwide and nationwide are not necessarily following a set of standards (even per brand) or perhaps even the Marriott philosophy. That seems to have resulted in unannounced changes in rules that are making most of us so cranky.