I'm a Gold Member for 5 consecutive years, trending towards Platinum this year. I use my points for vacation travel with my wife. I almost always upgrade to a king size bed when traveling and definitely expected to get one when on the road with my spouse but am consistently told marriott Rewards only cover a queen bed but I can pay to upgrade. Seriously? That's how Gold and Platinum members get treated? I do not experience this with other loyalty programs at all. Hilton and Hyatt are calling!!