7 Replies Latest reply: May 10, 2011 8:25 PM by homeinarizona RSS

Cannot believe its flagged a Marriott

homeinarizona Gold
Currently Being Moderated

I booked rooms for myself and business associates at the Marriott Residence Inn, Northwoods Blvd., Charleston, SC.

The minute you enter the property, you want to turn around and walk out -- which is close to what I did. The interiors have not been updated since the late '70's, with dingy furniture, mismatched lamps, tables and hanging light fixtures; all the wall photos around and behind the front desk were askew.  Further, the clerk that wished to check me in looked like she'd been through a wringer washer and her name tag was pinned on at a 45 degree angle.  She was in an unpressed light blue blouse -- though she was polite.

The 'evening refreshments/happy hour' were described to the guest ahead of me: "Corn dogs and popcorn with punch".

I punched....right out of there -- grabbed a cab and went across the street to the Hilton Express, where my colleagues and I spent four days in cleanliness and comfort.

  • Re: Cannot believe its flagged a Marriott
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    Officially on my do not ever stay list, thanks. Also, checking out was a  smart idea--why get heartburn twice?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cannot believe its flagged a Marriott
    homeinarizona Gold 8 Reviews
    Currently Being Moderated

    You're right, of course!

     

    I just discovered this part of the Marriott services (Rewards Insiders) and really look forward to being forwarned by others like yourself.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cannot believe its flagged a Marriott
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    Insiders is a nice community and one which allows us to share good and bad experiences.  Also consider writing to Marriott Customer Care for a way to make your feelings known.  customer.care@marriott.com is the email address

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cannot believe its flagged a Marriott
    jerrycoin Alumni Steward Platinum 60 Reviews
    Currently Being Moderated

    Put the Springhill Suites, N. Louisville on the list as well!

     

    I still can't get over how dirty the place was.  I should have checked out but it was so late at night.  Won't let that happen again, no matter where!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cannot believe its flagged a Marriott
    versel Alumni Steward Platinum
    Currently Being Moderated

    That's disappointing. I'll have to remember that one. I have stayed at a few RIs lately since I've started trying to eat healthier (the kitchen is nice to have) and have been generally impressed.

     

    The Residence Inn Sunnyvale Silicon Valley I was up to date with very good breakfast offerings.

     

    The Residence Inn Atlanta Gwinnett Place was somewhat outdated but had the friendliest staff I've met in a while.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cannot believe its flagged a Marriott
    homeinarizona Gold
    Currently Being Moderated

    You are such a great 'replyier' ... Thakyou so much for this additional link...I WILL follow the link to the customer care center.

     

    Thanks again:)

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cannot believe its flagged a Marriott
    homeinarizona Gold
    Currently Being Moderated

    Your update is a great addition because a caring, friendly staff goes a long way to offset otherwise disappointing features.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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