It's Sunday afternoon, and I will be staying at Denver area hotel (Marriott Tech Center) beginning on Tuesday and visiting my 88 year old mother who is on Oxygen 24/7.
I just called the hotel to ask about the availability of tank refills. They immediately gave me the information on providers and how to reach them. In addition they are searching for a suite for us, so that my Mom can have more room to sit and talk.
I think this qualifies as the Spirit to Serve on the part of this associate and the hotel itself. My Mom is not a complainer and this would not be a bother even if we shared a room, but she deserves something better and tis hotel is going out of its way to provide it.
Enjoy the time with your Mom. These shared moments become more precious as their aging process continues. I went up to Boston and spent a week with my mom just before leaving for the west coast. She's 86 and, thankfully, in good health.
All the best to your mom and hope you have a great visit. It's nice to see that Marriott has stepped up for you.
Thanks all. The hotel has been super nice and exceptionally gracious since I checked in, offering to do all kinds of things. They even have reserved Elite parking right next to the front entrance. An oxygen service has been arranged and will be here shortly. The suite (see photos) is perfect for us with sit a sitting area, a dining area and of course a sleeping area.
Thanks for keeping us up to date! That Marriott is doing a great job in a challenging time for your family.
When everyone is better and you can celebrate please enjoy one of the finest and most unique dining experiences in the country, The Buckhorn Exchange, in Denver. No place like it! ( I hope I am not out of line with this recommendation with all you are going through!)
Again, we all wish you the best!
Thanks Pingreeman, yes it is a superb hotel. The Bellman lugged the 80 lb liquid oxygen tank (see below) to the room, then was surprised and more than a little embarrassed when I gave him a tip!. Hotel has a wheelchair so that makes life very easy for us. Also, as soon as we left for the concierge lounge the maid cleaned the rooms. I am blessed to be able to spend time with Mom and blessed with the outstanding and caring service here at Tech Center.
I would recommend this hotel to anyone!