1 Reply Latest reply: Mar 18, 2011 4:31 PM by anadyr RSS

Courtyard By Marriott Cleveland Airport South in Middleburg

mattthan Member
Currently Being Moderated

I had an appointment for lasik eye surgery where I've been waiting about 4 months to get. I requested for a wake up call by calling the front desk, for 9am and they comfirmed it. The next morning I didn't get a wakeup call and over slept missing my appointment. I stayed at the hotel for 2 days and I felt like the whole trip to OH was a waste becase the purpose of the visit was to see the doctor. I drove 4 hours from PA to OH to get this appointment as well. I'm pretty upset, and I recommend others who stay in Marriott to set a Cell phone alarm just in case your wake up call doesn't work. My family has been staying at Marriott for years and just feel betrayed by Marriott.

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Location Brand Hotel
Cleveland, Ohio, USA

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