I suggest we start an unscientific but realistic rating system for hotels in which we've just stayed. These are subjective but might help others in their future stays. Unlike other ratings schemes I suggest the system rely on factors of staff helpfulness, cleanliness and amenities.
Here's my far from perfect rating scheme:
One star: Barely or not adequate by Marriott Standards, lacking staff service orientation, tired and needing a facelift.
Two stars: More welcoming but still needing a push to be a favorite. Staff seem more willing to help but not on top of their game. Some cleanliness issues.
Three stars: Just about the middle. Staff are conscientious, seem aware of needs of guests but some things fall through the cracks. Facility is clean but not spotless. All in place in the rooms.
Four stars: Apparent that the hotel staff are on top of things, and anticipate guest needs and wants. Fully and spotlessly cleaned. Special requests noted and acted on quickly.
Five stars: Beyond all else, a unique place that we can treasure and brag about, regardless of cost. Staff are very professional and service oriented, with minute attention to detail. Guests are often treated to special items and prizes. Management is hands on.
Thoughts or comments most welcome.
Great responses and thanks. Yes the search capability needs to be improved so that this will work more efficiently. Pingreeman, you encapsulated what I tried to say but failed--that the ranking system needs to focus on Marriott specific items, not on those which cross lodging brand lines.
Consider this a suggestion for those who want to use it, nothing more. I would hope that we put in words what we like and do not like about any hotel experiences and was trying to formalize that in a rating scheme.
With the advent of the new MRI site, I'd like to resurrect this discussion. When creating a discussion it does give the option to input a particular city and then choose a particular hotel. In theory, this should make it easier then to search that hotel using the search function, but a quick test returns a mixed bag. I've said this in many posts in the last week, but I hope as part of their rolling out the new site Marriott is willing to make tweaks to improve it. For example, as I referenced above; we now have the option to input a particular city and then choose a particular marriott property. It would only make sense if when searching we could filter by the hotel name chosen in the drop down when the post was created.
I'd for one favor a movement as suggested in this discussion by "prof" back on March 2, to incorporate this into our posts.
It appears it is possible to filter by location:
From main site click on "Browse"
Just above the top group of discussions there is a button for "filter" - Click it once and a dropdown will appear with "filter by tag" in it. Change to "filter by location".
NOTE - when typing in a location use the full spelling for the state.
Another option afforded with the new site is to create groups. If a group of MRI wanted to commit to sharing a ranking system, I surmise a group could be created (though I have yet to figure out how) and members could be added if they were willing to participate in a ranking system.
I think this is a great idea. Recently I stayed at a property that had a higher "star" rating yet was quite disappointed. Conversely I often stay at a different property that is fantastic, yet has lower "stars". Both Amazon and eBay have fantastic feedback and customer rating systems. It would be in Marriott's (as a brand) interest to support such a system. I would be very interested in helping to start such a system.