Our October 2009 stay, as a platinum member, could not have been better. We were given access to the top floor concierge lounge where we were able to have breakfast, a light lunch if in the hotel and not out touring, and an evening light offering that replaced going out for dinner after a busy day. Wine was offered and the staff were wonderful. Perhaps the best thing of all was the wonderful and interesting fellow guests we met during our visits to the concierge lounge, which was a daily experience.
We would give this hotel 6 stars out of 5. Need I say more?