In December, I had 9 nights. I ended up staying at a SpringHill Suites to get my 10 before the end of the year. I just got a letter today stating that while I didn't meet the minimum, they were going to do me a favor by giving me Silver status for 2011 anyway.
Am I the only one who got this? I expected to find other posts about this here.
A few years back I was bumped from Gold to Platinum level without achieving the nights requirement. I never received an official explanation, but I believe it happened after I complained to Customer Service about not getting my breakfast benefit at a Renaissance when the concierge lounge was closed (M-F).
That might be so (Re: Bumping up because of feedback). IMO, Marriott has the highest regard for its guests and loyal customers. Despite a sluggish economy, Marriott financials report that REVPAR (revenue per available room) grew in 2010 and 2009. Exceeding analyst expectations, earnings also grew in lodging.
Marriott cannot achieve these results w/o loyal guests. Perhaps Marriott allowed nights redeemed for points to offset the paid EQN missing? Or, maybe Marriott comped the EQN required? Whatever the methodology, let's give credit where credit is due - Marriott rewards its guests for being loyal - even if it means you're short a few nights. IMO, there's nothing 'weird' about exceeding customer expectations. Thank you, Marriott.
Sometimes a stay may not be credited to an account until up to 10 days following checkout - especially when staying at an independent (vs. corporate owned) property. It may well have been that the letter you received was released for distribution before your 10th stay was credited.