2 Replies Latest reply: Jan 19, 2011 6:45 PM by jerrycoin RSS

Virtual Concierge

profchiara Alumni Steward Silver 3 Reviews
Currently Being Moderated

Hi all,

This has come up in other recent posts, so I'll add my two cents.  In my experience, my life has been made SO much easier by responding to Virtual Concierge requests made when you receive a hotel reminder usually about 5 days before your stay.  I don't know how frequent they are for US stays (since I didn't get one before my recent Boston stay), but I always get them before European or Middle Eastern stays.  What I do is ask nicely for early check-in, adding that I'm arriving very early from a VERY LONG US flight (no lie), emphasizing (again always nicely) any special requests, and most of all, what has worked for me is either learn or copy and paste how to say hello and thank you for the country you're visiting.  There are all kinds of online English-Whatever dictionaries to find it.  It really does make a difference and separates you out from the rest.

ProfChiara

  • Re: Virtual Concierge
    lakeshore Platinum 11 Reviews
    Currently Being Moderated

    So very true...esp. for Europe.  I wish more hotels in the US would use this service.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Virtual Concierge
    jerrycoin Alumni Steward Platinum 60 Reviews
    Currently Being Moderated

    Professor,

     

    Thanks for sharing this with us!  I had never thought of this.

     

    Will be going back to London County Hall for Valentine's Day and will try your idea out!

     

    Happy Travels.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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