Good job. Unwittingly, it appears you have identified one of the barriers to participation. If Insiders was cross-browser friendly, participation would be greater. Cross-browser compatibility merits adding to the 'Stimulus Plan'. Btw, are you able to book reservations at Marriott.com using Safari?
Again, excellent feedback regards Marriott Vacation Club. As shown above, MVCI has a 'Browser Compatibility Advisory' stating that the web site is not compatible with Safari or Chrome.
As constructive feedback, perhaps Insiders might consider such advisories as well. Browser compatibility or lack thereof presents a barrier to participation and can be off-putting. An Advisory provides a heads-up that can circumvent user frustration and thereby provides a band-aid as more user-friendly development and enhancement moves forward.
Firefox is definitely more user friendly with rich text hyperlinks and allows internet images to be embedded directly into the Insider post window. Safari doesn't.
Firefox is more intuitive when it comes to creating links, too. Safari insists on opening a new window (or tab) and that's confusing.
What about Ask and Answer? Can you post a question from your iPad?
Good Morning, all.
I thought I would provide an update on this issue, as I had reached out to our community vendor. They were able to provide me a technical summary of what seems to be the issue, and for those that are curious, I'd be happy to provide the specifics and associated "jargon" upon request. For now, they have informed me of the following:
...options to make reply access available to Insiders accessing the community via their iPads is being looked into.
Specific promises or projections cannot be made at this point.
I will be sure to keep the community informed as we learn more from our vendor.
I don't have an IPAD, but I do use a Mac, with both Safari and Firefox as my browsers. I never have problems with Firefox, but do with Safari. It will work fine until I leave for a while, then when I try to log in again it gives me an error message. So I usually just stick with FF.