18 Replies Latest reply: Jun 24, 2013 6:33 PM by fqrtravel RSS

Cosmopolitan LAS

ftcova Platinum
Currently Being Moderated

I am in Las Vegas for the weekend and I stopped by to see the new Cosmopolitan hotel.  This is a new, fancy hotel on the strip - but not what you would call a LAS Mega type hotel.

I am staying at regular Marriott properties because I could not get a clear understanding of Platinum/Gold Elite benefits at this hotel.

The hotel views itself as a luxury hotel and does not need to offer Elite benefits to MR members.  It also considers itself a resort, even though resort is not in the name.

I spoke to several people at the hotel including a corporate Marriott transition person.

None of the hotel personnel are Marriott employees and no one at the front desk knows anything about MR Elite benefits.  The hotel has its own rewards program called Identity, with Silver, Gold, Platinum levels but Silver is the base level just on joining.

While the hotel has a lounge for Identity Platinum members it is not available to Marriott Rewards Gold/Platinum members.

This hotel is really just a partner hotel for the purpose of marketing.   Marriott markets and collects a fee. The hotel provides MR points but no Elite benefits.   The hotel hopes to get MR customers as being the only hotel on the strip that gives MR points.

If you are Gold/Plat on MR - expect no benefits other than points.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Las Vegas, Nevada, USA
Las Vegas, Nevada, USA Autograph Collection The Cosmopolitan of Las Vegas, Autograph Collection
  • Re: Cosmopolitan LAS
    tjcnewyork Platinum
    Currently Being Moderated

    http://cache.marriott.com/propertyimages/l/lasco/phototour/lasco_phototour01.jpg

     

    Recently opened on December 15th, the Cosmopolitan is the newest addition to the boutique portfolio of hotels known as the Autograph Collection.  It's a Marriott Rewards Category 7 hotel with traditional lodging as well as condo style suites that one expects to find in a timeshare.

     

    http://cache.marriott.com/propertyimages/l/lasco/phototour/lasco_phototour14.jpg

     

    The Cosmo has a 'fascinating' history.  Ownership changed multiple times including Hilton and Starwood.  You may recall the espionage regarding Hilton's Denizen brand.  The Cosmo was among the properties under development and involved.

     

    According to reviews, nesting the hotel under Marriott and the Autograph Collection appeared to be a great fit.   Speculation that hybrid or mixed-use development * including lodging/timeshare would have an impact on Elite status and benefits appears confirmed.  Based upon your observations that Elite should harness expectations about enjoying member benefits based upon Elite status, the jury is still out.

     

    Thank you very much for scouting the Cosmopolitan and letting us know.  Good job for the heads-up.

     

    * Marriott Rewards | A New Frontier?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    shoeman1000 Platinum 4 Reviews
    Currently Being Moderated

    Very interesting comments.  thanks! I had been planning a stay at the property, and had fully believed that I would be recognized as the elite member I am.  I think I will reconsider my choice.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    That's too bad and will color my choice for a Spring visit to Vegas now that I know.

     

    Interestingly other partner hotels, like New York's Algoinquin Hotel, part of the Marriott Autgraph collection have a Platinum Concierge person who deals with incoming Marriott Platinum Guests.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    tjcnewyork Platinum
    Currently Being Moderated

    http://www.cosmopolitanlasvegas.com/images/explore/facilities-map/facilities-map-overlay_L1.jpg

    Above:  Facilities 'resort' map of Marriott's Autograph Collection Cosmopolitan Las Vegas

     

    W/nearly 3,000 guest rooms including residential-style condos, luxury suites with wrap-around private terraces, special vacation packages and resort amenities like a casino, boutique shopping; spa; three unique pools; over a dozen dining venues and nightclubs,  convention hall and meeting space, the Cosmopolitan is dubbed Marriott's first 'resort' on the Las Vegas Strip in the August 2010 Press Release*.

     

    Quoting Marriott Rewards Membership Benefits, "guaranteed lounge access or complimentary breakfast are not available at resort locations". Other Elite benefits like, 48-Hour Guaranteed Availability; Priority Late Checkout; and Room Upgrade are not available at Marriott Marriott Vacation Club locations (timeshares).

     

    According to a December 6th, Travel Weekly article, the Cosmopolitan was "originally developed as a condo-hotel" and states that there are "300 owners".**

     

    As prior Insiders speculation suggests, in such a mixed-use development one impact to expect is the 'blurring' of Elite benefits.  The big question:  Is mixed-use development like the Cosmopolitan Las Vegas a trend?  If so, what impact will this trend have on Elite Benefits?

     

    * The Cosmopolitan of Las Vegas Announces Partnership With Marriott International's Autograph Collection

     

    **  Cosmopolitan steps boldly into megaresort fray

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • I'll be at the Hotel Paris, Las Vegas
    teacherman Gold
    Currently Being Moderated

    Thanks for the heads up! I might have booked here for a summer trip if it treated Elites as...well...elites. I have booked the Paris, Las Vegas in the past and had good luck. Not as fancy as the Bellagio or Wynn, but it has a good location, and is unpretentious enought that you can still relax a bit.  I'm loyal to Marriott everywhere else, but usually when they are loyal to me first.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    In my experience the Renaissance is much more forthcoming and willing to acknowledge Elites, It is smaller and off the strip, with no casino.  Great restaurant and very nice Lounge as well.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    ftcova Platinum
    Currently Being Moderated
    Myself and some others got a private tour of this hotel today. Marriott is working on providing some benefits. This hotel is neither owned nor managed by Marriott - it is a partnership marketing relationship. Nevertheless, this is a beautiful hotel with really neat rooms. Currently the following benefits are being offered: 1. Platinum get sarrival gift. Some different new gift choices or the 500 points. 2. Platinums will get breakfast in the Wicked Spoon buffet. Gold is still to be determined. Others perhaps, however the hotel does not have a concierge lounge in the sense that a normal hotel does. The Identity program provides three tiers - with top tier providing a members lounge. But this is small and not able to handle a larger crowd. But I highly recommend a visit you will not be disappointed. Great rooms - terrace suites, corner terrace suites, studios, and one bedroom. The suites have washers/dryers and kitchens with subzero refrigs. Nice balconies. Odd numbered rooms have great views of the Bellagio pool and Paris. Be sure to go to the French restaurant on the 2nd level. Go through the restaurant to the back and there is a great outdoor terrace looking right over at Paris. A really need restaurant. Great outdoor pull area with multiple pools and family friendly. Also there is a secret NY style pizza place on the 2nd level - but you have to find it. A real NY pizza man makes the pizza. Besure to seek it out. Lots to see at this hotel. Try to get a odd numbered room to get the Bellagio pool view. This is a must. Once Marriott works out the glitches - there will be some Platinum benefits - but not a lounge.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Cosmopolitan LAS
      fqrtravel Gold
      Currently Being Moderated

      FYI, we made a reservation at the Cosmopolitan for the week of July 14th, 2013 and learned that they could care a less about MR gold members. After spending a short 10 minutes on the phone with their front desk, they made that point very clear. When I stated we are not using our reward points to book the room but expect the "Gold" level of service, they laughed... Not happy with the answers received, I called the "gold" line at Marriott customer service and they made an attempt to fix the problem only to run into the same problem. Recommend staying next door or across the street. Cost is a 1/3rd of the price on any given night and service I am going to assume would be the same.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    tjcnewyork Platinum
    Currently Being Moderated

    Great review of the tour, must-experience dining and benes in the works. The mixed-use concept and scale of this megaresort is just astonishing.

     

    Quoting a Hotel Interactive article, "The 50-story East and West towers will be comprised of oversized hotel and condominium-style rooms ranging in size from 730 square feet to over 5,400 square feet, in addition to ten three-story bungalow-style suites adjacent to the west pool deck." See Vegas is Getting Cosmopolitan

     

    The 3-story suites got my attention as did the suite with 5,400 square feet!  Interestingly, the Cosmopolitan is the only property featured by Ritz-Carlton in Las Vegas. Resetting expectations, if an Elite-level Concierge Lounge is in the works, my hunch is that it will not be complimentary.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    ftcova Platinum
    Currently Being Moderated

    The Cosmopolitan offers choice of MR points or Identity Points.  If you plan to be a very frequent guest at this hotel - you may want to go with the Identity program.  $8K yearly spend on hotel rates gets you Identity Platinum.  Points earned for other expenses but at a lower rate.

    Here are the Identity tiers and benefits:

    The Cosmopolitan Identity Membership Program


    Silver Membership
    Base level - simply enroll for free
    - Inside information to get the most out of Vegas from Zagat
    - Access to special offers and unpublished room rates

    Gold Membership
    Qualify by earning 20,000 Identity points in a 12 month period
    - Upgrade to terraced suite (when available)
    - 24-hour advanced ticket sales and/or invitations for headliner and other entertainment
    - Complimentary fitness center access
    - Arrival amenity
    - Upgraded turndown service
    - One in-room movie per visit
    - Birthday champagne toast
    - Invitations to special tournaments
    - More inside Vegas information from Wallpaper
    - Dedicated Gold reservations hotline
    - Early check-in and/or late check-out (when available)
    - Priority access to Wicked Spoon
    - Access to Marquee Nightclub & Day Club at the Cosmopolitan

    Platinum Membership
    Qualify by earning 80,000 Identity points in a 12 month period
    - Personal host service
    - Pool host service
    - Insider tours of restaurants
    - Perferred seating in restaurants
    - Deluxe arrival amenity
    - Deluxe turndown service
    - Complimentary spa services
    - Access to member lounge
    - Access to chauffeured limosine
    - Dedicated Platinum reservations hotline
    - VIP check-in
    - Priority valet
    - Guaranteed room/suite availability
    - Complimentary transportation to/from McCarran airport


    Earning Options: - 10 Identity Points when you spend:
    $1 on room or suite accommodations
    $4 on other resort spending (restaurant, spa, nightclub)
    $10 in any shops
    $15 wagered on reel/video reel slot
    $50 wagered on video poker
    $100 wagered on table games

    So if you bet $100 - you get 10 points.
    Spend $200 on your room - you get 2,000 points.

    Redemption Options:

    - Dinner for two
    - Sahra Spa
    - Free room upgrade

    Identity Points cannot be used for free rooms, but you earn based on number of nights.

    Free Rooms - Stay 8 nights, get 1 night free

    Personal Host- For Platinums - personal host lets you choose from a variety of benefits for you points

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Cosmopolitan LAS
      yosof Platinum 1 Reviews
      Currently Being Moderated

      Would be nice if there is a way to status match Marriott Elite Gold with Identity Points Gold (or Plat, since they start at Silver with everyone), but tried that and got put down.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    tjcnewyork Platinum
    Currently Being Moderated

    "The Cosmopolitan offers choice of MR points or Identity Points"

     

    Do Identity Points expire?



    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    ftcova Platinum
    Currently Being Moderated

    Expiration not called out in the identity brochure.  And there is of points values needed for amenities.   

    It is also not clear if the stay 8 nights get one free is based on night count or an estimate of how many points you need to get a free night based on an average room rate.

    But you have to earn the threshold points for level in a 12 month period.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    tjcnewyork Platinum
    Currently Being Moderated

    Can Identity points be redeemed at hotels other than the Cosmopolitan? What about redeeming airline tickets, cruises or car rentals?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    fqrtravel Gold
    Currently Being Moderated

    FYI, we made a reservation at the Cosmopolitan for the week of July 14th, 2013 and learned that they could care a less about MR gold members. After spending a short 10 minutes on the phone with their front desk, they made that point very clear. When I stated we are not using our reward points to book the room but expect the "Gold" level of service, they laughed... Not happy with the answers received, I called the "gold" line at Marriott customer service and they made an attempt to fix the problem only to run into the same problem. Recommend staying next door or across the street. Cost is a 1/3rd of the price on any given night and service I am going to assume would be the same.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    fqrtravel Gold
    Currently Being Moderated

    FYI, we made a reservation at the Cosmopolitan for the week of July 14th, 2013 and learned that they could care a less about MR gold members. After spending a short 10 minutes on the phone with their front desk, they made that point very clear. When I stated we are not using our reward points to book the room but expect the "Gold" level of service, they laughed... Not happy with the answers received, I called the "gold" line at Marriott customer service and they made an attempt to fix the problem only to run into the same problem. Recommend staying next door or across the street. Cost is a 1/3rd of the price on any given night and service I am going to assume would be the same if not better.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Cosmopolitan LAS
    travelfarandwide Platinum 6 Reviews
    Currently Being Moderated

    Everyone,

     

    I stayed here for a week in April....and although I agree that it is not the "same" as a more traditional Marriott, I was treated quite quite well. I am a Platinum, and when I arrived, I was just lost by the hugeness, so I got into a regular line. They were actively searching for Platinums, and once I raised my hand to acknowledge, they gave me a red carpet line elsewhere and had me in front of (what seemed like) hundreds of people to get my room in a few minutes. They also upgraded me from the room I had to a beautiful balcony level room and told me where to go to find the concierge area for my free breakfast. Yes, they don't let you earn Marriott points in the restaurants and such, but I did earn all my regular points for staying there.

     

    Even though it was not the same as staying in a standard Marriott, it is a really nice hotel, and I would definitely stay there again, even though you don't get the royal treatment like the people for their own program. There are certainly worse places to stay in Vegas, and it's in the Strip.

     

    Just offering some thoughts since I have stayed here.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Cosmopolitan LAS
      fqrtravel Gold
      Currently Being Moderated

      Amazing, but that was April. You got lucky. We are referring to "upcoming" visits during OFF-Peak season. They did tell you "where" to go for the concierge level since it does not exist. Your are correct about its the "Strip" but when you do the amount of travel we do, staying next door for a 1/3rd of the price per night adds up.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...