6 Replies Latest reply: Nov 7, 2010 6:19 PM by anadyr RSS

Version of Insiders in Other Programs?

profchiara Alumni Steward Silver 3 Reviews
Currently Being Moderated

Hi all,

Since I think most of us share the same goals, I am looking for help in finding out whether or not HHonors, SPG, Hyatt and other major high-scale hotel sites have some version of Insiders.  If so, could you describe and/or compare them to the Insiders site before and after April 1?

 

This could be important.  If Insiders is (or was) a relatively unique experience, then it is/was an effective marketing tool (kind of our own Tripadvisor or FlyerForum).  If that is the case, Marriott should strive to improve it or at least return it to the way it was.

 

If other hotel chains do have such forums, how do they compare?  If they don't have them, Marriott could effectively advertise the site more effectively.  If the other hotel sites do have such programs, what are they doing right or wrong?

ProfChiara

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