I was recently in New Orleans and was surprised that they did not offer me comp lounge/breakfast. They said that none of the properties in the city offer it. It was a great property and stay, not to mention a perfect location, but does anyone know why the New Orleans properties do not offer complimentary breakfast to elites?
You gotta give some more details before we can answer your questions. First of all, which hotel did you visit? Second of all, what days of the week did your stay cover? Lounges are closed at most locations (especially in the U.S.) on the weekends, and breakfast is not guaranteed.
Beyond that, elites are guaranteed lounge access/continental breakfast at all full service properties (excluding Ritz Carlton). The hotel cannot refuse this benefit.