This is where you get real "Platinum" treatment!
An upgrade to the 43rd floor overlooking Lake Michigan was the best hotel experience I have had in decades of coming to the "Windy City"!
With Water Tower Place nearby, The Chicago River, and my favorite Chicago place to dine, Les Nomades, you can walk to it all!
I received the exact same treatment...they put me in a room that you could access from two different floors. The room was amazing: Full family room, automatic curtins, complete dining room, grand staircase and bedroom on the second floor...
Just wish I wasn't staying there alone and it was a vacation versus business travel! LOL