0 Replies Latest reply: May 3, 2010 10:06 PM by anadyr RSS

Fee not so simple

Alumni Steward Platinum 8 Reviews
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I am as much opposed to little "extra" charges as the next person and have made a big thing about small errors on Marriott folios in the past, but this article relates the myriad of charges that individual hotels have dreamed up to enhance their bottom line.

 

I would hope that someone in the chain of command at major firms like Marriott resist the temptation for add-on fees, and that the trend toward giving us complimentary Internet is the beginning of a straight forward, simple folio at checkout.

 

Wouldn't it be nice to have a bill that contains no surprises? The experience at any hotel for me is as much about price and value as it is about amenities.

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