10 Replies Latest reply: Apr 29, 2010 3:02 PM by klaus29 RSS

JW  MARRIOTT at LA LIVE

shoeman1000 Platinum 4 Reviews
Currently Being Moderated

Hi to All from Sunny LA

Checking in with some POSITIVE reporting for a change...

I am staying at the new JW MARRIOTT in downtown LA this week. First of all, I received a pre-arrival welcoming email from the Elite Concierge.  Nice touch. Driving up to the property, you are first awed at the structure.  The shape has a feel somewhat like that hotel in Dubai.  Really cool!  I had been directed to a exclusive checking in area for elite members and was greeted with my first and last name, as well as an appreciation of my continued loyalty to Marriott.  I was upgraded to the top floor and more or less, treated like royalty.  My room is spectacular.  Roomy, huge flat screen tv, work area, couch, great shower, and on and on.  Got in on an Introductory rate, but would definately come back.  The area arond the hotel coimplex, which also includes a Ritz Carlton, called LA LIVE.  This are includes the Staples center as well as many new and cool restaurants.  anyone heading olut this way would be well served to give this hotel a try.

shoeman

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
CA, USA
  • Re: JW  MARRIOTT at LA LIVE
    nuhusker Platinum 2 Reviews
    Currently Being Moderated

    Shoeman, that's great news.  Just the kind of thing many of us were talking about on insiders before things went haywire.  Too bad your experience isn't  the rule, rather than the exception.  Enjoy!!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    tjcnewyork Platinum
    Currently Being Moderated

    JW Marriott and Ritz  Carlton at LA Live

    Above: LA Live

     

    Great to hear!  Perhaps an honest oversight, are you receiving complimentary internet in advance of the May rollout?  The issue came up earlier this month.  See CountryJim's post about Terry Santiago's comment on Bill Marriott's blog, Bringing New Life to Downtown Los Angeles

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    Fantastic!  I get those concierge emails at the larger hotels in the chain, and often a follow-up email when I have asked for something that is not on the list.  It's nice to see this practice continued at LA Live.

     

    In an economy where hotels are nearing foreclosure it is a risky gamble to introduce two new hotels. Marriott has taken the gamble and I hope that it pays off!

     

    Good review and we'll try it soon.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    shoeman1000 Platinum 4 Reviews
    Currently Being Moderated

    TJC  - It wasnt an oversight, I had actually forgot to ask.  well, I just called down to the desk, was told the program hasn't started yet, but they would be glad to hook me up immediately.  Another nice touch!  Way to go, Marriott!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    tjcnewyork Platinum
    Currently Being Moderated

    Shoeman - Do consider posting a candid note to Bill Marriott on his blog at Bringing New Life to Downtown Los Angeles and mention the ways in which Marriott Rewards Insiders creates community online.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    tjcnewyork Platinum
    Currently Being Moderated

    "In an economy where hotels are nearing foreclosure it is a risky gamble to introduce two new hotels. Marriott has taken the gamble and I hope that it pays off!"

     

    Exactly.  LA Live showcases Marriott's 'Spirit To Serve' culture in a whole new way. LA Live brings together entertainment and sports with two well-known brands.  Shoeman's positive review will hopefully be one among many.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    klaus29 Silver
    Currently Being Moderated

    shoeman

    great the experiance like this you not get everyday

    and everywaire.

    let explaine me one arrival and the suite i will

    never vergette. i book a long stay 25 nights  in

    the jw marriott medan indonesia,includet pick up from

    from the airport. the chauffeur and one lady from

    the hotel. sche take a pictures from me. arrivee

    at the hotel the manager and assistant very polite

    what invite me direct to the bar. he ask me if i have a

    good flight  and ask me about the lounge from kuala

    lumpur why? i explaine to 2 manager how this work

    in kuala the time when you get alcohol and  free snacks.

    2 thinks i will never vergette. mister klaus exuse us

    but the louuge is not finisch only in 10 days, BUT  NOW

    the hotel is yours, you drink and eat where you want.

    schure alcohol same in kuala not bevore 5.30 pm

    my wife and i whe think  its a dream. but is not finisch

    why he take me to the bar?he knowet very good the

    hours from kuala lumpur and how a lounge work.

     

     

    for the developpement from my picture

     

    when  i see when i check inn my photo in big what the

    lady take in the car. with the mention  welcome

    to aur first platium member. i dont want believe

    myself.

     then he bring me to

    the suite i take the corner i never see this bevore

    no stone only glass 360 degree schure not the door

    a view inexplicable. in the bathroom the same only

    glass. and a big tv .

     next morning breakfast in the restaurant

    the waiter knoet my name , the table reservee.

    and later when i want a drink i stay in the swimminpool.

    i go to the bar from the hotel . there the barman say

    to me  why  you cam here....... you

    can order on the smimmigpool. inbelivel but trught.

     

    and in the evening whe go to the piano bar for

    alcoholique beverage. one more time you dont have to

    believe , the  waiter cam with the menu and say

    take what you want  whe dont have small snacks.

     

    and then after 10 days the lounges wars open.

    and then wars finisch to eat what and where whe 

    want. but   what time  incroable my wife and me wil

    never vergette,this happen 2 ou 3 years ago when the

    hotel open. but if i think from this same it wars yesterday.

    thank you my 2 friends and all the staff  from medan.

    and know i book every years there.

    yes  this is  marriott  to

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    shoeman1000 Platinum 4 Reviews
    Currently Being Moderated

    Klaus  -  that's great stuff!  All of us 'Insiders' need to spread the word when we experience a stay that goes 'above and beyond' our expectations. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    nuhusker Platinum 2 Reviews
    Currently Being Moderated

    Sound like both you guys hit paydirt.  Bravo Marriott hotels!!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW  MARRIOTT at LA LIVE
    klaus29 Silver
    Currently Being Moderated

    nuhusker

    when you look all my differet post you

    will see is not my style to give compliments.

    to marriott ou marriott  rewards.

    but whats happen there is inexplicable

    you get alredy one........ jw marriott hotel

    for you ? where all place in the hotel is

    your executive lounge

    for your wife and you?.... and the arrival

    same a king. for me i never have samething

    like this bevor. and the bravo marriott

    go to the jw hotel marriott medan, indonesia

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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