Stayed at the Marriott Union Square on business a couple of weeks ago. It was my first visit to this property. Not my favorite Marriott property, but definitely up to standard.
Fast and efficient. Staff was friendly and helpful.
Got what had to be their standard room -- but it felt REALLY small. You couldn't open the closet door and the door to the room at the same time. Bathroom was so small that the sink / vanity was less than 18 inches wide. Just very crowded. Room was clean and bed was comfy.
Lounge was really nice at this property. Breakfast was great -- eggs, pastries, fruit, and hot / cold cereals. The Chocolate mini muffinsare great! Staff was friendly, and lounge was decently sized. Never made in for appetizers, but desserts were also nice -- there were a variety of items available.
Quick and tasty --- although at standard room service rates. Their clam chowder is to die for and the cheese platter makes a great compliment!
Overall --- nice business hotel.
Is this is the one near the SF MOMA and Moscone Center? Used to be called the Juke Box Marriott, it has an interesting history. The hotel was just opening in the fall of 1989 during the destructive Loma Prieta Earthquake that collapsed the 800 freeway and resulted in 62 causalities. The hotel, built to tougher California Seismic Standards, made it through only minor damage.
We've stayed there many times and each time have had a larger room or suite. Were they really packed and did you ask for an upgrade? I agree that the Lounge is nicer than most. The staff seems very willing to help.
Thanks for the review!